SUMMARY

Assists registered nurses and anesthesia team in obtaining clinical records and reports to successfully prepare patients for procedures and surgeries.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent
• 2 years’ experience in an office or hospital environment preferred. Previous experience in the handling of patient health information and/or medical records is strongly preferred   
• EMR systems: 1-2 years (preferred)
• Working knowledge of Medical Terminology
• Detailed oriented

ESSENTIAL FUNCTIONS

1. Provide customer services support in a call center environment
2. High call volume of contacting doctors’ offices and clinics
3. Obtain necessary documentation from outside parties as needed, e.g. cardiac reports, operative reports, progress notes                     
4. Complete and timely scan patients electronic records
5. Verifies patient identification on every page of each patient medical records
6. Respond to requests for medical records from registered nurses and the anesthesia team
7. Maintain compliance with HIPAA guidelines  
8. Oversee storage scanning and retention of records
9. Schedule Pre-Surgical Assessment Clinic appointments
10. Performs other duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

• Work requires the blending of job related education, skills and experience
• Work require obtaining and following up on an satisfactory level of patients records daily
• Work requires strong communication skills

WORKING CONDITIONS

Work is performed primarily in a hospital or hospital clinic environment. Walking, standing, bending, turning and stooping. 

Any qualifications to be considered as equivalents in lieu of stated minimum require prior approval of Vice President for Human Resources Administration or his/her designee.

This position is security-sensitive and thereby subject to the provisions of Texas Education Code §51.215.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; sex; including sexual harassment; age; disability; genetic information; citizenship status; and protected veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.